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Trouble with .pdf files?
1 . I did some research on AOL and .pdf files. Evidently the AOL browser does
have some problems with .pdf files (although most of the references were for
older versions...) The newsletter is now in Microsoft Word for those of you with
AOL. If you still have problems downloading, I have several suggestions.
2 . One thing you can try is to leave AOL running but launch Internet Explorer
to use as your browser.
3 . It can also be from having your security settings set too high.
4 . If your computer is freezing it might because you are trying to print a
large document directly from the Web site while you are still connected to the
Internet and your computer’s memory can’t handle that task.
Solution:
Click on the right mouse button to save the PDF file to your hard drive;
Once the file has downloaded successfully you should be able to doubleclick on
it to open it. If not.
Start Adobe Acrobat
Choose File > Open then go to the location where the file is saved and choose
‘Open’.
Now print or read the document.
5. Certain builds of Netscape, Internet Explorer and AOL do not properly display
embedded PDF files, even if Acrobat Reader is installed. Instead they display a
blank screen, an error message or a blank screen with a small document image in
the upper left corner. Error messages can include, "File does not begin with
%PDF" and "Error reading xref entry". To get around this, Adobe recommends
configuring Acrobat as a helper, not a plug-in. We support Adobe Reader v5.0 and
higher.
To configure Acrobat as a helper, follow the steps below:
Acrobat 5.0 on Windows:
Select 'Preferences/General' from the Edit menu.
From the Preferences dialog box, select 'Options' from list on the left.
Uncheck 'Display PDF in Browser' under Web Browser Options.
Acrobat 4.0 on Windows:
Select 'Preferences/General' from the File menu.
From the General Preferences dialog box, select 'Options' from list on the left.
Uncheck 'Web Browser Integration' under Options.
After the preferences have been set, you can click the PDF link again. You will
then be prompted to save the file to your machine. After you save it to your
machine, a prompt will then ask you if you want to open the file.
Hope it helps!
Kim
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